How do I claim a promotion?
To claim a promotion, log into your booqie account and visit the promotions section. Browse the available offers, click the terms link for the specific bonus you want, and opt in before making a qualifying deposit or placing a bet. The bonus will be credited once the criteria are met.
Why was a promotion not applied to my deposit?
The most common reason is forgetting to opt in before the deposit. Many offers require you to activate the promotion in your account first. Additionally, ensure you used a qualifying payment method and met the minimum requirements as detailed in the offer terms.
Can I use two promotions at once?
Generally, promotions cannot be stacked unless explicitly stated in the terms. If you activate a second offer while another is active, it may override the first one. Always check the specific terms link for each offer to see if stacking is permitted.
Where do I check the terms for a specific promotion?
Every active offer in your account has a direct link to its specific terms and conditions. We recommend clicking this link before opting in to understand the wagering requirements and eligible games, as these are the authoritative rules for that bonus.
Are promotions available on mobile?
Yes, all promotions are fully accessible via mobile browsers and the booqie app. You can opt in, track your progress, and claim rewards using the same process as on a desktop computer.
What happens if I forget to opt in?
If you complete a qualifying action like a deposit without opting in first, the bonus typically cannot be applied retroactively. To avoid this, always make the promotions page your first stop after logging in.
Can I cancel an active promotion?
Depending on the offer, you may be able to cancel a bonus. However, this often means forfeiting any winnings generated from that bonus. Please refer to the specific terms link in your account for cancellation rules.
How do I find out when new promotions are released?
New offers are regularly updated in the promotions section of your account. You can also check for announcements upon login or via the official notification system within the booqie platform.